Ensures efficient schedule organization, improves patient experience, and contributes to a faster and more effective operation.
The Administrative Agent (Scheduling and Follow-Up Management) automates and optimizes the process of scheduling appointments and exams, ensuring efficient and proactive communication with patients. It organizes doctors' and specialists' schedules, manages available slots, and sends automatic notifications to confirm, remind, or reschedule appointments, reducing no-shows and improving the patient experience.
1. Reduced no-shows: Automatic confirmations and reminders reduce absences, ensuring better schedule occupancy.
2. Increased operational efficiency: Automates manual processes, freeing up administrative teams for other tasks.
3. Improved patient experience: Proactive communication and easy rescheduling make the process faster and friendlier.
4. Personalized follow-ups: Promotes continuity of care and increases patient engagement with treatment.
5. Data-driven decisions: Detailed reports help identify patterns and adjust scheduling strategies.
Bem Estar Clinic, specialized in diagnostic exams:
The agent automatically organizes the schedule for MRI equipment, preventing scheduling conflicts.
Sends automatic reminders to patients 24 hours before the exam, reducing no-shows by x%.
After the exam, patients receive a message requesting feedback on the service and guidance on the next steps.
A patient who reported difficulty attending receives automatic suggestions for new times, ensuring rescheduling without manual intervention.
Scheduling and Follow-Up Management
Automation and optimization of the process for scheduling appointments and exams, with proactive and efficient communication with patients.
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