Optimizes the onboarding experience for new employees, facilitates benefits usage, and enhances employee satisfaction.
The Agent (Insurance and Benefits Onboarding) is an automated solution that simplifies the understanding and use of insurance and benefits products offered by companies. It provides personalized information, support for administrative processes, and continuous education about coverage, helping employees maximize available benefits and make informed decisions efficiently and effectively.
1. Informed decisions: Employees better understand benefits and can choose options that meet their needs.
2. Reduction in frequent inquiries: Automates responses, freeing up HR team time.
3. Increased engagement: Clear and personalized explanations encourage effective use of available insurance and benefits.
4. Practicality and efficiency: Simplifies administrative processes and removes barriers for adding dependents or making plan changes.
5. Prevention of unexpected costs: Cost simulations and reminders about benefits help better plan healthcare expenses.
Marcos, a new employee, is exploring the health plans offered by the company:
Personalized Guidance: The agent presents a detailed comparison between two available plans, highlighting prices, coverage, and accredited networks.
Adding Dependents: After choosing a plan, the agent guides Marcos on how to include his wife and child as dependents and automates the completion of the inclusion form.
Cost Simulation: Sends a cost simulation showing the financial impact of a medical consultation with copayment.
Reminders: Sends notifications for Marcos to schedule his annual check-up, ensuring he proactively uses the benefits.
Insurance and Benefits Onboarding
Organization and automation of processes to explain, guide, and facilitate access to corporate benefits, promoting clarity and engagement.
Discover how PsycoAI can help your company transform the customer experience with our conversational AI agents.
Learn more