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The Informational Agent (Emergency Guidance) provides immediate support to help patients identify symptom severity and choose the most appropriate care channel, such as emergency room, scheduled consultation, or remote care. This agent uses guiding questions and triage protocols to ensure patients receive the correct care at the right time, optimizing healthcare resources and reducing response times in critical situations.
1. Fast and accurate care: Reduces decision-making time by efficiently directing patients.
2. Prevents emergency overload: Directs non-critical patients to appropriate channels, optimizing healthcare resources.
3. Increases patient safety: Identifies warning signs and ensures critical cases are treated immediately.
4. 24/7 accessible support: Continuous availability for guidance, even outside clinic hours.
5. Personalized care: Offers guidance tailored to the patient's history and location.
João, a patient experiencing chest pain and difficulty breathing:
The agent asks questions about the intensity, duration, and associated symptoms, identifying warning signs.
Based on the responses, it recommends João immediately go to the nearest emergency room and provides the address.
During the journey, the agent reinforces the importance of informing the medical team about João's health history, such as hypertension and medication use.
1. Fast and accurate care: Reduces decision-making time by efficiently directing patients.
2. Prevents emergency overload: Directs non-critical patients to appropriate channels, optimizing healthcare resources.
3. Increases patient safety: Identifies warning signs and ensures critical cases are treated immediately.
4. 24/7 accessible support: Continuous availability for guidance, even outside clinic hours.
5. Personalized care: Offers guidance tailored to the patient's history and location.
João, a patient experiencing chest pain and difficulty breathing:
The agent asks questions about the intensity, duration, and associated symptoms, identifying warning signs.
Based on the responses, it recommends João immediately go to the nearest emergency room and provides the address.
During the journey, the agent reinforces the importance of informing the medical team about João's health history, such as hypertension and medication use.
Emergency Guidance
Available 24/7 to assess symptoms and direct patients to the most appropriate healthcare service.
An indispensable tool to ensure fast, safe, and efficient care, reducing risks and optimizing healthcare services.
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