Transforms access to technology into something simple and accessible, promoting independence, security, and inclusion for the elderly population in the digital world.
The Informational Agent (Digital Inclusion for Seniors) is designed to help seniors become familiar with digital technologies, simplifying the use of devices, apps, and online services. It provides step-by-step guidance, adapts communication for simplified interfaces, and promotes digital independence, enabling seniors to access essential services such as medical appointments, online payments, and communication with family.
1. Increased digital independence: Teaches seniors to use technology autonomously, promoting self-esteem and autonomy.
2. Facilitates access to essential services: Connects seniors to important tools such as medical appointment scheduling and financial platforms.
3. Reduces social isolation: Promotes connection with family and friends through digital tools.
4. Personalized adaptation: Offers guidance and interfaces tailored to each senior's needs and limitations.
5. Security and confidence: Teaches digital security practices, reducing exposure to online risks.
Mrs. Helena, a 72-year-old senior with little experience in technology:
The agent teaches Mrs. Helena how to send messages on WhatsApp and make video calls with her grandchildren, using simple, step-by-step explanations.
Helps her set up her health plan app account, showing her how to schedule appointments and access test results.
After identifying difficulties reading on her smartphone, the agent suggests increasing the font size and activating high contrast mode.
Reinforces the importance of not sharing passwords and teaches how to identify potential scams in text messages or emails.
Digital Inclusion (Seniors)
Daily or weekly guidance to help seniors use digital devices, promoting autonomy and confidence in the online world.
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